Welcome to MyMemoryBox. Your privacy matters deeply to us. This document explains how we handle your personal data when you use our website and app, available at https://mymemorybox.ai.

What We Collect

When you sign up, we ask for your email and password. As you use the service, you may upload notes, files, images, or other personal content - all of which we treat with care and confidentiality. Additionally, if you contact our support team, we’ll receive the information you choose to share.

We also collect some technical details automatically, such as your IP address, browser type, device model, and general usage patterns. This helps us understand how people use the platform, improve the experience, and ensure everything runs smoothly.

How Your Data Is Used

We use your data to provide and maintain the service, help you access and find your saved content, enable advanced search and AI-powered features, offer support when needed, and keep the platform safe and reliable. One thing we don’t do - and never will - is sell or rent your data to third parties.

Where and How Your Data Is Stored

All user content is stored using Supabase, our current backend infrastructure provider. While we follow modern cloud security practices to protect your data, we do not yet apply end-to-end encryption to the files you upload. This means that although unauthorized access is prevented by design, the content is not fully encrypted in a way that only you can decrypt. If you’re dealing with very sensitive files, keep this in mind before uploading.

Use of AI Services

Some features in MyMemoryBox, such as search by meaning or document summarization, rely on artificial intelligence to work effectively. We currently use OpenAI for these tasks. When you use such features, your content may be temporarily sent to OpenAI for processing. We make sure that your data isn’t stored or reused by these services - it’s processed only for the purpose of the feature you requested. You can always choose not to use AI-powered tools if you prefer.

Third-Party Providers

In addition to OpenAI and Supabase, we may work with other trusted providers in the future to improve the platform’s performance, reliability, or security. Any such partners will be carefully selected and required to meet high standards of privacy protection. If we ever make changes that significantly affect how your data is handled, you’ll hear about it from us first.

Your Rights

Depending on where you live, privacy laws like the GDPR (in Europe) or LGPD (in Brazil) may give you certain rights. These can include the right to access your data, update it, delete it, withdraw consent, or ask us to send you a copy. Even if your country doesn’t have specific laws, we believe everyone deserves control over their information. You can write to us any time at privacy@mymemorybox.ai and we’ll do our best to help.

Data Retention

We keep your data only as long as it’s needed to provide the service. If you delete your account, your files and information are also removed from our systems. We don’t hold on to anything longer than necessary.

Children's Privacy

MyMemoryBox is designed for adults. It is not intended for children under 13 years old, or under 16 in regions where local law requires a higher minimum age. If you believe that someone underage is using the service, please contact us so we can take appropriate action.

International Data Transfers

Because we rely on cloud services, your data may be stored or processed in countries other than your own. No matter where your data goes, we take steps to ensure it’s handled safely and in accordance with this policy.

Changes to This Policy

From time to time, we may update this Privacy Policy. If there are significant changes, we’ll notify you directly, either in the app or by email. Your continued use of MyMemoryBox after any update means you’re okay with the changes.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this policy, we’d love to hear from you. Please write to us at: privacy@mymemorybox.ai

About the Owner

MyMemoryBox is developed and operated by a private individual:
Pavel Dmitriev
Based in Brazil